> ## Documentation Index > Fetch the complete documentation index at: https://docs.probaseapp.com/llms.txt > Use this file to discover all available pages before exploring further. # Per-service vs subscription billing > Understand billing types ## Why this matters Probase offers two billing methods: per-service billing (bill when work is done) and subscription billing (bill on a schedule). Understanding the difference helps you choose the right approach for your business and customers. ## Per-service billing Bill customers when work is completed. **How it works:** 1. Crew completes an appointment 2. A billing line item is created automatically 3. Customer's balance updates immediately 4. Share the payment link with customers to view their balance **Best for:** * One-time jobs (spring cleanup, mulch installation) * Customers who want to pay per visit * Variable services where work isn't always the same **Example:** * Customer has weekly mowing service * Crew completes mowing on Monday * Billing line item created for \$40 * Customer balance shows the new charge ## Subscription billing Bill customers on a recurring schedule, regardless of when individual visits are completed. **How it works:** 1. Set up the service with a billing interval (weekly, monthly, annual). Probase automatically uses the day you create the service as the recurring billing day. 2. On each billing date, Probase **automatically** creates a billing line item for the subscription amount 3. Work is performed separately from billing — completing an appointment does not create a charge for the base subscription service (that recurring charge is billed on its own schedule). Any extra service items you add to a visit, however, are still charged on completion **Best for:** * Flat-rate monthly services * Customers who want predictable monthly bills * Seasonal contracts billed monthly **Example:** * Customer pays \$160/month for weekly mowing * You create the service on the 7th, so Probase automatically creates a \$160 billing line item on the 7th of each month * Work is performed weekly throughout the month * Customer sees one monthly charge on their payment link ## Billing intervals for subscriptions The recurring billing day is set automatically from the day you create the service — no extra input needed. Pick the interval that matches how the customer wants to be billed: **Weekly** * Billed on the same weekday each week — whichever weekday you created the service on * Good for customers who pay weekly * Example: Create the service on a Monday, the customer is billed every Monday after that **Monthly** * Billed on the same day of the month each month — whichever day you created the service on * Most common for residential customers * Example: Create the service on the 7th, the customer is billed on the 7th of each month **Annual** * Billed on the same day of the year each year — whichever day you created the service on * Good for seasonal contracts paid upfront * Example: Create the service on March 1st, the customer is billed every March 1st ## Set up per-service billing When creating a service template: 1. Go to **Services** in the sidebar (under BUSINESS) 2. Create or edit a service template 3. Set **Invoice Frequency** to **Charge per completed appointment** 4. Set the price 5. Click **Save** When appointments are completed for services using this template, billing line items are created automatically. ## Set up subscription billing When creating a service template: 1. Go to **Services** in the sidebar (under BUSINESS) 2. Create or edit a service template 3. Set **Invoice Frequency** to **Charge on a subscription basis** 4. Select the **Subscription Interval** (Weekly Charges, Monthly Charges, or Annual Charges) 5. Set the price 6. Click **Save** Subscription billing service template Billing line items for subscription services are created **automatically** on the recurring billing day each period. Probase uses the day you created the service as the recurring billing day. Completing appointments does not create subscription charges. ## Update pricing for a customer's service Each customer's service has its own price and tax rate that can be updated independently. To update pricing for a specific service: 1. Go to **Customers** 2. Click on the customer's name 3. Navigate to their property 4. Click on the service 5. Tap the **→** button in the top-right of the **Service details** section 6. Update the **Price** and **Tax Rate** in the Change Pricing modal Billing type and billing interval are set when the service is created and cannot be changed afterward. If you need a different billing type, you'll need to cancel the existing service and create a new one. ## Combining both methods You can use both billing types for the same customer: **Example:** * Weekly mowing: Per-service billing (\$40 per visit) * Monthly fertilization: Subscription billing (\$60/month) This gives you flexibility to match each service to the customer's preference. ## Viewing charges For both billing types: * Charges appear in the customer's billing history * Customer balance updates automatically * Share the payment link so customers can view their balance online See [Sharing payment links](/billing/sending-payment-links) for details on sharing balances with customers.