> ## Documentation Index
> Fetch the complete documentation index at: https://docs.probaseapp.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Accepting Venmo payments

> Let customers pay you on Venmo with a QR code and Pay-on-Venmo button on their invoice

## Overview

Venmo gives your customers another way to pay their invoice — without you needing to set up card processing. When you turn Venmo on and enter your username, every unpaid invoice shows a **Pay on Venmo** button and a QR code the customer can scan with their phone. Each payment is pre-filled with the exact amount due and your invoice number, so you can match it up when it lands.

<Note>
  Venmo payments are handled entirely inside Venmo. Probase doesn't connect to your Venmo account or track the money automatically — once a payment arrives in Venmo, you record it in Probase yourself using **Record Payment** (see [Tracking payments](/billing/tracking-payments)). This is different from [Stripe](/billing/stripe-setup), where card payments are recorded for you.
</Note>

## Turn on Venmo

<Steps>
  <Step title="Open Payment Settings">
    Click **Payments** in the sidebar under BUSINESS. Scroll down past the Payment Processing and Payment Terms sections to the **Venmo** card.

    <img src="https://mintcdn.com/lawnstarter/kJla-8TneWfaWjBr/images/probase/settings/venmo/01-empty.png?fit=max&auto=format&n=kJla-8TneWfaWjBr&q=85&s=e5bb23c6073e03d3ba55cf00e4d76b2f" alt="Venmo settings before it's turned on" width="500" height="845" data-path="images/probase/settings/venmo/01-empty.png" />
  </Step>

  <Step title="Enable Venmo payments">
    Turn on the **Enable Venmo payments** switch.
  </Step>

  <Step title="Enter your Venmo username">
    Type your Venmo username into the **Venmo username** field. A leading `@` is optional — Probase strips it for you.

    As soon as you enter a username, a live **Preview — what your customer sees** appears below the form, showing the exact Pay-on-Venmo block your customers will get.

    <img src="https://mintcdn.com/lawnstarter/kJla-8TneWfaWjBr/images/probase/settings/venmo/02-preview.png?fit=max&auto=format&n=kJla-8TneWfaWjBr&q=85&s=7515660554c61f7c6e455422afdd1e50" alt="Venmo settings showing the live customer preview" width="500" height="845" data-path="images/probase/settings/venmo/02-preview.png" />
  </Step>

  <Step title="Save">
    Click **Save**. A confirmation appears and Venmo is now active on your invoices.

    <img src="https://mintcdn.com/lawnstarter/kJla-8TneWfaWjBr/images/probase/settings/venmo/03-saved.png?fit=max&auto=format&n=kJla-8TneWfaWjBr&q=85&s=1c8356a8ec32b0aaec49587b8c6f00c1" alt="Venmo settings saved" width="500" height="845" data-path="images/probase/settings/venmo/03-saved.png" />
  </Step>
</Steps>

<Warning>
  Double-check your Venmo username is spelled exactly right. Probase saves it as you enter it and does not verify it against Venmo, so a typo would send customers to the wrong handle.
</Warning>

## What customers see

On any unpaid invoice, customers see a Venmo card with:

* **The amount due** — matches the invoice's remaining balance
* **A QR code** — customers scan it with their phone camera to open Venmo with everything pre-filled
* **Your Venmo handle** — shown so they can confirm who they're paying
* **The invoice reference** — a note like `PBINV#00001` that Venmo attaches to the payment, so you can match it back to the invoice
* **A Pay on Venmo button** — opens the Venmo app on a phone
* **An Open in browser link** — a fallback for customers paying from a desktop

<img src="https://mintcdn.com/lawnstarter/hJaHodioCSn71i7q/images/probase/venmo/invoice-venmo-only-mobile.png?fit=max&auto=format&n=hJaHodioCSn71i7q&q=85&s=e3581720e6d96bc3f0644f0a948fdd18" alt="Customer invoice with the Pay-on-Venmo block" width="430" height="845" data-path="images/probase/venmo/invoice-venmo-only-mobile.png" />

<Note>
  If you also have [Stripe](/billing/stripe-setup) connected, customers see the credit-card form first and the Venmo option second, under an **Or pay with Venmo** heading — so they can choose whichever they prefer.
</Note>

## Recording a Venmo payment

Because Venmo runs outside Probase, marking an invoice paid is a manual step:

<Steps>
  <Step title="Confirm the payment in Venmo">
    Check your Venmo account for the incoming payment. The note on the payment (for example `PBINV#00001`) tells you which invoice it's for.
  </Step>

  <Step title="Record it in Probase">
    From the **Money** page or the customer's billing history, click **Record Payment**, choose **Venmo / Zelle** as the method, select the matching invoice, enter the amount, and save. The customer's balance updates immediately.

    See [Tracking payments](/billing/tracking-payments) for the full walkthrough.
  </Step>
</Steps>

## Turning Venmo off

To stop showing the Venmo option on invoices, return to the **Venmo** card in Payment Settings, turn off **Enable Venmo payments**, and click **Save**. The Pay-on-Venmo block disappears from customer invoices right away.
