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Why this matters

ProBase can text you about your business — a customer paid an invoice, a quote was accepted, something needs your attention — as well as send occasional product news. This page explains how you opt in, what each kind of message covers, and how to change your mind later.
Text messages are separate from the alerts that pop up on your phone’s lock screen. Those are push notifications, and they have their own switch on each phone. Changing one doesn’t change the other.

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The two kinds of text messages

  • Transactional messages — account updates, customer care messages, and service notifications. These are the day-to-day texts about your business.
  • Marketing messages — promotional offers and product news from ProBase.
Consent is never a condition of service. You can use every part of ProBase without agreeing to receive text messages, and you can turn texts off at any time.
Standard message and data rates may apply, and message frequency varies. Reply HELP for help or STOP to unsubscribe from any ProBase text.

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Opting in during signup

How you’re asked depends on which signup page you used.

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Standard signup

If you created your account from the normal signup page, Step 1 of 2 — Set up your account shows a short disclosure below the form. It explains that by submitting your contact information you agree that ProBase or its representatives may contact you by email, phone, or SMS, including for marketing purposes and by automatic dialing systems, and that consent is not a condition of service. Your Phone number is required on this version of the form, and tapping Continue opts you in to text messages automatically. Onboarding business step with the SMS disclosure You can turn texts off straight away from your Profile page — see Changing your preference later. If you created your account through a ProBase pro signup link (the signup page at /register-pro), the signup screen itself looks the same — email, password, and Create my free account, plus Sign up with Google when it’s available — but the onboarding step that follows asks for your consent explicitly instead of assuming it. The pro signup page
This applies however you signed up from that page — with an email and password, or with Sign up with Google. Both routes lead to the same explicit-consent version of the onboarding step.
On Step 1 of 2 — Set up your account you’ll see two separate checkboxes, both unchecked by default:
  • “Yes, I want to receive marketing text messages from ProBase at the number provided, including promotional offers and product news.”
  • “Yes, I want to receive transactional text messages from ProBase at the number provided, including account updates, customer care messages, and service notifications.”
Below them is the full disclaimer, with links to the Privacy Policy and Terms of Service. On this version of the form your Phone number is optional — there’s no red asterisk next to it. If you don’t want texts, leave the phone blank, leave both boxes unchecked, and tap Continue. Pro onboarding step with a blank phone and no boxes checked To opt in, enter your phone number and tick whichever boxes you want. You can tick one, the other, or both — they’re independent. Phone number entered with the marketing box checked
Nothing is recorded if you leave both boxes unchecked — you simply won’t receive text messages, and you can opt in later from your Profile page.
A checked box needs a phone number. If you tick either box while the phone field is empty (or the number is incomplete), tapping Continue won’t submit. An inline message appears under the checkboxes: “Enter a phone number to receive text messages, or uncheck the box above.” Either fill in your number or untick the box — the message disappears as soon as no box is checked.Consent checked without a phone number shows an inline prompt
If you leave onboarding and come back later, your consent choices are remembered and the boxes come back pre-ticked exactly as you left them.

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Changing your preference later

Whichever way you signed up, you can change your mind at any time.
1

Open your profile

Open the navigation drawer and select My Profile in the footer at the bottom.
2

Find Notification Preferences

Scroll to the Notification Preferences card. It’s headed “Manage how you receive notifications from ProBase.”Notification Preferences with SMS notifications on
3

Toggle SMS notifications

Tick or untick SMS notifications, described as “Receive transactional and marketing text messages, including account updates, service notifications, and promotional offers.” Your preference saves automatically and a Notification preferences updated toast appears — there’s no separate Save button.SMS notifications turned off
Where the toggle starts. If you went through the standard signup, it’s already on. If you used a pro signup link, it starts on only when you ticked the marketing box during onboarding — ticking just the transactional box records your choice but leaves this toggle off. Turn it on here whenever you want.