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Overview

Route planning helps you minimize driving time and fuel costs by finding the most efficient order to visit customers. Probase includes a route optimization feature that automatically calculates the best route.

How to optimize routes

For detailed instructions on optimizing routes, see: Route Optimization This guide covers:
  • Accessing the route optimization page
  • Selecting crews and dates
  • Assigning appointments to crews
  • Running the optimization
  • Viewing the optimized route with drive times
  • Applying the optimized schedule

When to optimize

Optimize routes:
  • At the start of each week for your regular schedule
  • When adding new appointments to an existing day
  • After rescheduling multiple appointments
  • When crew assignments change

Requirements

To use route optimization:
  • Crews must have start and end locations configured
  • Properties must have valid addresses (geocoded)
  • At least 2 appointments must be assigned to the crew for the date

How optimization works

The route optimizer:
  1. Starts at the crew’s depot location
  2. Calculates the shortest path to visit all appointments
  3. Returns to the depot at the end of the day
  4. Provides scheduled arrival and departure times
  5. Shows drive time between each stop
The system uses real road networks and traffic patterns to calculate realistic drive times.

After optimization

Once you’ve optimized a route:
  1. Review the suggested order and times
  2. Click Apply Changes to save the schedule
  3. Crew members can follow the optimized schedule throughout the day
The optimized appointment times are saved in the system and appear in the calendar.

Next steps